A: Yes; however, we must obtain written consent from a guardian for anyone under the age of 18. In addition, if your child is under the age of 14, we ask that you please stay in the room for the duration of the massage.
Q: What should I wear while on the table?
Undress to your comfort, except for specific modalities that require full dress (excluding shoes). Undressing enhances therapeutic access to hips, glutes, and lower back. You may keep undergarments on if preferred, but please remove bras and camisoles for shoulder access. Modality exceptions include TMDJ Intervention, Table Thai, and Chi Nei Tsang—wear comfortable, breathable clothing for these. Many modalities like Reiki and Craniosacral can be done fully dressed. Inform your LMT during intake if you prefer to stay dressed, so a suitable care plan can be made.
Q: What if it hurts or I just don’t like the way something feels?
A: Let your therapist know so an adjustment can be made. Please be sure to always communicate with your therapist if you do not like the way something feels. Your comfort and safety are our #1 priority. We value your feedback and will not be offended. If you find it challenging to communicate during your session or in general, please inform your therapist before you get on the table via intake form or in person. This will allow both of you to establish a method for checking in that is comfortable and effective for you throughout the session.
Explanation: Massage should not be painful. There are therapeutic and clinical massage techniques that can be physically uncomfortable when dysfunctional muscle tissues are manipulated. Our techniques generally should not exceed a 7 on a 1-10 pain scale. 7 is described as a “hurt so good” feeling, not 100% comfortable, not painful, but potentially challenging. Adequate, skillfully applied pressure, can interrupt dysfunctional muscle tissue and assist in returning it to a relaxed state. Too much can be stressful to the body. Open communication between client and therapist is essential to finding the right balance.
Q: What if I have a lot of body hair?
A: No problem. We accept all bodies as they are. It may be necessary for us to use more lotion or switch to a massage oil with more glide. Please be sure to let us know if we are unintentionally pulling hair.
Q: Is the therapist judging my body?
A: Nope. We warmly embrace all bodies regardless of appearance and ability. Amethyst intentionally prioritizes the comfort of marginalized groups via policy, staff selection & training, choice of equipment, daily practice, and continued education. We are proudly size inclusive, anti-racist, 2tige and lgbtqia+ affirming, neurodivergent affirming, and employ up to date trauma informed practices. Your comfort and safety are our #1 priority. We celebrate gender diversity and self-acceptance, no matter where you are on that journey. True healing starts when we feel safe in our bodies and have confidence that our surroundings are a safe place for us to be.
Q: What if I need to use the restroom during my massage?
A: We’ve got you covered! Literally, there is a robe in every treatment room sizes ranging from M to 6XL. Let your therapist know you would like to pause the session to use the restroom. Your therapist will either provide the robe to you or show you where it is located. Your therapist will leave the treatment room so you can put the robe on in privacy. Once robed, you are free to exit the treatment room and go to the restroom. When finished, return to the treatment room, remove the robe, and return to the massage table. Your therapist will knock before re-entering and continuing your session.
Q: If I am pregnant can I only have a prenatal/pregnancy massage?
A: Yes. Additionally, if you are considered high risk, we recommend that you consult your medical care provider regarding any specific considerations for your individual needs. Some practitioners may opt not to provide massage for pregnant clients before 20 weeks. While we do offer massage during the first trimester, we encourage you to verify massage is a safe option with your care team.
Q: What is the parking situation?
A: Free parking lot.
Explanation: Amethyst Massage shares a parking lot with our neighbor. It is free off road parking with designated accessible parking spots. We do ask that our customers are mindful not to box any other cars in when parking. Noting we have had no issues so far, Amethyst Massage is not responsible for any vehicular or property damage that may occur in the parking lot.
Further directions and parking instructions: Forest Court is located across the street from Highland Cemetery, and between N Mohican Street and the back parking lot access to the Goodwill. After turning on to Forest Ct. from Sutherland Ave, keep right. Forest ct. is a one way loop. Amethyst Massage is the second building on the right, address 117 Forest Ct. Follow the drive way to free parking in the back.
Reduced-Price Massage FAQs
Q: What is the RPM Program?
A: The RPM (Reduced-Price Massage) Program was established by Red Rottero, LMT, in 2024 to make skilled bodywork more accessible and affordable. The program was created to provide high-quality massage services at a reduced cost, addressing the need for affordable options without sacrificing professionalism or quality. RPM sessions cannot be scheduled in advance and are arranged based on the client's preferred session time and the LMT's last-minute availability. They are offered on a "pay what you can" basis, with a minimum fee of $45 for 60 minutes.
We kindly ask you to approach the RPM Program with consideration. Please keep in mind that this service may have limited availability, and both our studio and therapists work at a lower rate to provide it. We do this because we genuinely believe that there is a need for skilled reduced price massage and that our established clients deserve our support. This initiation is intended to assist those who may benefit from massage therapy but experience financial challenges. Furthermore, this program is still in development, and we appreciate your patience as we explore options to ensure that reduced-price massage services remain sustainable for both the studio and our clients. Thank you for your understanding.
Q: How dose it work?
A:
1.) Reduced Price Massage (RPM) Program is only available to established clients of Amethyst Massage. If you have purchased a massage from us, you are an established client of Amethyst Massage. Thank you for supporting our small business!
2.) Must be able to pay a minimum of $45/60 min session.
3.) RPM sessions cannot be scheduled in advance. RPMs are based off your preferred massage therapist's "last minute" availability. After you have applied, a team member will reach out to you anywhere between 1 day-1 hour before the available appointment start time. RPM sessions can act as supplements to standing appointments to allow more frequent visits to the bodywork table. Please note that any appointment scheduled in advance will be full price. You desired appointment frequency will be considered.
4.) Enter the Reduced Price Massage Program over the phone, online or in-person at your convenience. To apply over the phone you must contact Amethyst Massage by call/text (865) 253-2225. To apply online email amethystmassageknoxville@gmail.com, after we confirm your appointment history , you will be sent a Google form. When that form is submitted you will be entered into the program. To apply in-person let any staff member of Amethyst Massage know you would like to enter into the RPM Program.
Q: Can I enter the RPM Program?
A: At Amethyst Massage, we prioritize accessibility for all our clients. The RPM Program is available to any established client at any time, but it was specifically designed to support clients with limited financial flexibility, those on fixed incomes, or individuals facing financial hardships. While this service is tailored for those experiencing financial barriers, we offer it to everyone for a variety of reasons.
1.) Clients' right to privacy
Many team members at Amethyst Massage have personally experienced the challenges of demonstrating to organizations that they meet qualifications related to financial need or disability in order to receive assistance. We understand how frustrating and dehumanizing this process can be. By making this program available to all, we eliminate the need for these qualifiers. This approach allows clients to avoid proving their fixed income status, financial difficulties, or feeling pressured to share personal information with those they do not trust. We believe that providing assistance should not come with the responsibility of determining who is in need; rather, we trust individuals to make that decision at their own discretion.
2.) accessibility
While we recognize that the option for reduced-price massage is valuable, we believe that providing easily accessible reduced-price massage services is more beneficial, particularly for individuals who require it the most. Efforts to exclude certain individuals can create barriers that ultimately hinder access for those whom the service is meant to serve.
3.) Fairness
Accidents and unforeseen circumstances can occur at any time. For instance, an individual who may not currently require this program could sustain an injury, necessitating a transition from attending once every three months to every two weeks until they have fully recovered. We firmly believe that just because assistance may not have been needed previously does not diminish its importance in the present. Additionally, we are committed to ensuring that support is easily accessible whenever it is required.
• Policies •
- Cancellation Policy -
To best accommodate everyone’s schedules and to respect our therapists' time, we kindly ask that you provide notice of any cancellations or rescheduling at least 24 hours prior to your scheduled appointment.
A same-day cancellation is defined as failing to provide notice of cancellation or rescheduling at least 24 hours before your appointment. If you cancel within 24 hours of your appointment, 50% of the service cost will be charged, and this fee must be paid before you can book a new appointment.
15-Minute Late Policy, our therapists work on a precise schedule. If you arrive more than 15 minutes late for your appointment, we may need to reschedule, and the same-day cancellation fee may apply. However, we strive to be flexible and understanding. If possible, we will do our best to accommodate your session within the available time. Thank you for your understanding and cooperation.
- Reduced-Price Massage Policy -
The Reduced-Price Massage Program available to all established clients of Amethyst Massage. The RPM Program is not a membership or a subscription. The only requirement to join the RPM Program is you must have attended at least one session at Amethyst Massage.
RPM sessions cannot be booked in advance.
- Scents -
We ask that you please refrain from wearing perfume, body spray, cologne, strongly-scented lotions, etc., as this can potentially disrupt other clients and therapists.
- Draping -
We use draping techniques (specific ways to fold the sheet) in keeping with TN state law in order to keep you covered, as well as ensure a comfortable environment for both of us during your appointment. Please do not adjust the sheets. If at any point you are uncomfortable with the sheets, please let us know. We are happy to use more modest draping, if you’d prefer.
- Inclusive Business -
Amethyst Massage is an LGBTQ-affirming and anti-racist business. Hate speech will not be tolerated in the studio.
- COVID Policy -
Your therapist is happy to wear a mask, if requested.
We are continuing to clean between every session and will always let you know if we have had any symptoms of COVID-19.
Please contact us before your appointment if you are sick or have had a known COVID exposure.
- Sexual Harassment -
At Amethyst Massage, we maintain a strict zero-tolerance policy regarding sexual harassment. Any unlawful requests or behaviors will be promptly reported to the relevant authorities. Furthermore, any sexually inappropriate comments, behaviors, or requests directed towards our staff members by any guest will lead to the immediate and permanent dismissal of that guest from our establishment.
LMT Specialities
Daniel: Craniosacral unwinding, ashi, complex pain management, sports massage, injury and recovery, & more
Adam: Thai massage, or abdominal massage, complex pain management and trauma informed massage, & more
